Privacy Policy

The information we collect depends on how you interact with us. It may include:

• Inquiry information: name, email address, phone number, immigration objective, requested service and information you choose to include in an inquiry.
• Consultation and client information: identity and contact information, family details, immigration history, education, employment, travel history and other information needed to assess or provide immigration services.
• Sensitive documents where required: passports, government identification, immigration records, financial records, medical information, police records or other documents relevant to an assessment or client matter.
• Communications and records: emails, appointment information, consultation notes, CRM records, client-file communications and billing information.
• Website and technical information: IP address, browser/device information, referring pages, website activity, security logs and cookie/consent information.

We aim to collect only information that is reasonably necessary for the purpose identified.

When you submit a website inquiry, you authorize Argus to use the contact information you provide to respond to that inquiry and manage the requested communication. This may include telephone, email, SMS/text or WhatsApp where available and appropriate.

Submitting an inquiry does not by itself subscribe you to optional marketing. Where we offer newsletters, promotions or other marketing, a separate opt-in may be provided. You may withdraw marketing consent using the unsubscribe method provided or by contacting us.

Withdrawal of marketing consent does not prevent communications that are reasonably necessary to respond to an active inquiry or manage an existing client file.

Argus uses authorized personnel and technology providers that may process or access information outside Canada. In particular, authorized operational staff located in India may perform administrative support functions under the supervision of the responsible RCIC.

Depending on the service provider, information may also be processed or stored in other jurisdictions. Information processed outside Canada may be subject to the laws of that jurisdiction. Argus remains responsible for implementing reasonable contractual, technical and administrative safeguards for information under its control.

We retain information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, tax, accounting, professional and regulatory requirements. Client-file retention follows applicable CICC and legal requirements. Lead and inquiry information is retained only for a reasonable business, compliance or recordkeeping period.

When information is no longer required, it may be securely deleted, destroyed or anonymized, subject to backup and legal-retention constraints.

Subject to applicable law, you may request access to personal information held about you, ask for corrections, or ask questions about how it is handled. You may also withdraw consent where processing relies on consent, subject to legal or contractual limitations.

Requests can be made through our Contact page. We may need to verify identity before responding to a privacy request.

Argus may offer automated or AI-assisted website tools that analyze information you choose to submit. Information submitted through these tools, including text or documents where a tool supports uploads, may be processed by approved third-party cloud and AI service providers on behalf of Argus to generate the requested assessment or result.

Please do not submit passport numbers, Social Insurance Numbers (SINs), banking details, account credentials, or other unnecessary sensitive identifiers through a public-facing AI tool. Argus applies administrative and technical safeguards appropriate to the service and limits information sent to service providers to what is reasonably required for the requested tool function.

AI-assisted outputs are preliminary and may be incomplete or inaccurate. Using a website tool does not create a consultant-client relationship or replace professional immigration advice. If you later request professional services, authorized Argus personnel may review relevant information and tool results as part of responding to your inquiry.