Privacy Policy update

Last updated July 21, 2026

Argus Immigration Consultancy Inc., operating as Argus Immigration (“Argus Immigration,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you:

Visit www.argusimmigration.com or another website operated by us that links to this Privacy Policy

Visit our appointment-booking website at book.argusimmigration.com;

Complete an online contact, inquiry, assessment or appointment-booking form;

Communicate with us by email, telephone or through our website; or

Subscribe to or receive marketing communications from us.

This policy concerns information collected through our websites and related online interactions. It does not replace any separate privacy notices, agreements or consent forms that may apply after a person formally retains Argus Immigration for professional services.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. About Argus Immigration

Argus Immigration Consultancy Inc. is a Canadian immigration consultancy located in Mississauga, Ontario.

For the purposes of applicable Canadian privacy laws, Argus Immigration is responsible for the personal information under its control.

Questions, concerns or requests regarding this Privacy Policy may be directed to:

Argus Immigration Consultancy Inc.

100 Matheson Blvd E Unit 203,
Mississauga, ON L4Z 2G7,
Canada

Email: canada.argus@gmail.com

Privacy Officer

Argus Immigration Consultancy Inc.

2. Personal Information We Collect

“Personal information” means information about an identifiable individual. The information we collect depends on how you interact with our website and services.

Information you provide to us

When you complete a form, request information, book a consultation or otherwise communicate with us, we may collect information such as:

Your name;

Email address;

Telephone number;

Country or location;

Preferred appointment date and time;

Immigration service or program of interest;

Information included in your inquiry or message;

Communication preferences;

Marketing consent or subscription preferences; and

Any other information you voluntarily provide.

Please avoid submitting highly sensitive personal information or immigration documents through a general website contact form unless the form specifically requests that information and is intended for that purpose.

Appointment-booking information

When you book a consultation, we may collect information necessary to arrange and administer the appointment, including:

Your name and contact information;

Appointment date and time;

Time zone;

Service selected;

Responses to booking questions;

Appointment status; and

Notes or messages you submit with the booking.

Our online appointment-booking process may be provided through LeadConnector / LoomCRM – CRM, Calendly and our booking website at book.argusimmigration.com.

Information collected automatically

When you visit our website, certain technical information may be collected automatically through server logs, cookies, pixels and similar technologies. This may include:

Internet Protocol address;

Browser type and version;

Device type;

Operating system;

Referring website or advertisement;

Pages visited;

Date and time of visits;

Time spent on pages;

Links or buttons selected;

General geographic location derived from an IP address; and

Website performance, error and diagnostic information.

This information helps us operate, secure, measure and improve our website and advertising activities.

3. How We Use Personal Information

We may use personal information to:

Respond to inquiries and requests;

Assess the nature of an inquiry;

Schedule, confirm, reschedule or cancel consultations;

Send appointment reminders and follow-up communications;

Provide information about our services;

Communicate with prospective and existing clients;

Maintain records of inquiries and appointments;

Manage leads and communications through our customer relationship management system;

Improve our website, forms, booking process and user experience;

Understand website traffic and visitor behaviour;

Measure the effectiveness of advertising and marketing campaigns;

Deliver or measure relevant advertising;

Send newsletters, immigration updates, educational information, service information and promotional communications where permitted;

Prevent fraud, misuse, security incidents and technical problems;

Establish, exercise or defend legal rights;

Comply with legal, regulatory and professional obligations; and

Fulfil another purpose disclosed to you at the time of collection or to which you consent.

We will not use personal information for a materially different purpose without obtaining additional consent where required.

4. Consent

We collect, use and disclose personal information with your consent, except where collection, use or disclosure without consent is permitted or required by law.

Consent may be express or implied, depending on:

The sensitivity of the information;

The purpose for which it is collected; and

The reasonable expectations of the individual.

For example, when you submit a consultation request, we understand that you consent to our using the information to review your request, contact you and arrange the consultation.

You may withdraw consent to certain uses of your personal information, subject to legal, contractual and reasonable notice requirements. Withdrawal of consent may affect our ability to respond to an inquiry, provide a requested service or maintain certain communications.

5. Marketing Communications

With your consent, or where otherwise permitted by applicable law, we may send you:

Immigration-related news and updates;

Educational information;

Information about Argus Immigration’s services;

Promotions or special offers;

Event or webinar invitations;

Newsletters; and

Follow-up communications relating to an earlier inquiry.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Unsubscribing from marketing messages will not necessarily stop administrative or service-related communications, such as consultation confirmations, appointment reminders or responses to your requests.

6. Cookies and Similar Technologies

Our website uses or may use cookies, pixels and similar technologies. A cookie is a small data file stored on a visitor’s device or browser.

These technologies may be used for the following purposes:

Essential technologies

These support basic website operation, security, navigation, forms and appointment-booking functions.

Analytics technologies

These help us understand how visitors find and use our website, which pages are visited and how the website performs.

Advertising technologies

These help us measure advertising results, understand whether an advertisement led to a website visit or inquiry, and deliver more relevant advertisements.

Preference technologies

These may remember choices such as language, location or cookie preferences.

We intend to provide a cookie consent banner that allows visitors to accept, reject or manage non-essential cookies. Until that banner is implemented, visitors may restrict or delete cookies through their browser settings.

Disabling cookies may affect certain website features.

More information may also be provided in a separate Cookie Policy.

7. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

Pages visited;

Time spent on the website;

Referring websites;

General location;

Browser and device information;

IP address or information derived from it; and

Interactions with website content.

We use this information to analyze website traffic, identify usage trends, improve website performance and evaluate our marketing activities.

Google may process information on our behalf and in accordance with its own privacy terms and contractual arrangements.

Visitors may manage analytics cookies through our cookie controls, when available, or through browser and Google privacy settings.

8. Meta Pixel

We use the Meta Pixel, provided by Meta Platforms, to measure and improve advertising on platforms such as Facebook and Instagram.

The Meta Pixel may help us:

Measure visits and website actions resulting from advertisements;

Understand whether advertisements lead to inquiries or bookings;

Create advertising audiences;

Deliver more relevant advertisements; and

Analyze campaign performance.

Meta may receive browser, device, cookie and website-interaction information when the pixel operates. Meta may combine this information with information associated with a visitor’s Meta account in accordance with Meta’s own privacy practices.

Visitors may manage advertising cookies through our cookie controls, when available, their browser settings and their Meta advertising preferences.

9. Google Maps

Our website may use or display Google Maps to show our business location, provide directions or offer location-related website functionality.

When you interact with an embedded Google Map, Google may collect technical and usage information, including:

IP address;

Device and browser information;

Map interactions;

Search or direction requests; and

Location information, where enabled on your device.

Information collected by Google through Google Maps is governed by Google’s applicable privacy terms.

You may control device location access through your browser or device settings.

10. Customer Relationship Management Platform

We use a third-party Customer Relationship Management (CRM) platform to manage website enquiries, consultation requests, appointments and communications.

When you submit information through our website, contact forms or appointment booking pages, your information may be securely transferred to our CRM service provider operating under the LeadConnector and LoomCRM brands.

This information may be used to:

respond to your enquiries;

schedule and manage consultations;

communicate with you regarding requested services;

send appointment reminders and follow-up communications; and

maintain records of your interactions with us.

Our CRM service provider processes personal information on our behalf and is required to maintain appropriate safeguards for the protection of that information.

11. Calendly

We use Calendly to provide appointment-booking functionality.

When you book through Calendly, Calendly may collect and process information such as:

Your name;

Email address;

Telephone number, where requested;

Appointment details;

Time zone;

Responses to booking questions; and

Technical information relating to your use of the booking page.

Calendly processes this information to facilitate scheduling and provide related services to us.

Calendly may also process information in accordance with its own privacy policy and terms.

12. When We Share Personal Information

We do not sell personal information.

We may disclose or make personal information available to service providers that help us operate our website and business, including providers of:

Website hosting and technical support;

Customer relationship management;

Online forms;

Appointment scheduling;

Email and communication services;

Analytics;

Advertising;

Mapping;

Cybersecurity;

Data storage and backups; and

Professional advisory services.

We use trusted third-party service providers to help us operate our website and provide our services. Depending on how you interact with our website, your personal information may be processed by one or more of the following providers:

Website Hosting and Infrastructure

GoDaddy – Website hosting, domain registration and DNS management.

Customer Relationship Management (CRM)

LeadConnector / LoomCRM – Website forms, enquiry management, customer relationship management and communications.

Appointment Scheduling

Calendly – Online consultation scheduling and appointment management.

Analytics and Advertising

Google Analytics – Website analytics and performance measurement.

Meta Pixel – Advertising attribution and marketing performance measurement.

Maps

Google Maps – Displaying our office location and providing directions.

Email and Business Communications

Google Workspace – Business email services.

Microsoft 365 – Business communications and productivity services.

Payment Processing

Scotiabank and Interac e-Transfer – Secure payment processing for applicable services.

Website Security

Google reCAPTCHA – Protection against spam, automated submissions and malicious website activity.

We require our service providers to process personal information only as necessary to provide services on our behalf and to maintain appropriate safeguards to protect that information.

We may also disclose personal information:

With your consent;

To comply with a law, subpoena, warrant, court order or regulatory requirement;

To investigate suspected fraud, misuse or unlawful activity;

To protect the rights, property or safety of Argus Immigration, our clients, website users or others;

To establish, exercise or defend legal claims; or

As part of a proposed or completed business transaction, such as a merger, reorganization, financing, sale or transfer of business assets, subject to appropriate protections.

Service providers may not use personal information for unrelated purposes merely because they receive access to it while providing services to us.

13. Processing and Storage Outside Canada

Some of our service providers, including providers of hosting, analytics, customer relationship management, communications and productivity services, may process or store personal information in Canada, the United States or other jurisdictions where they operate. When we engage these providers, we take reasonable steps to ensure that personal information is protected through appropriate contractual, technical and organizational safeguards.

When information is processed outside Canada, it may be subject to the laws of the country where it is stored or processed and may be accessible to courts, law-enforcement agencies or government authorities in that jurisdiction.

We remain responsible for personal information under our control and use contractual, organizational or other measures appropriate to the circumstances when engaging service providers.

14. International Visitors

Argus Immigration is based in Canada, but our website may be accessed by individuals located in other countries.

If you provide personal information through our website, your information may be transferred to and processed in Canada and in other countries where our service providers operate.

This Privacy Policy applies to all website visitors. However, privacy rights and legal requirements may vary depending on the visitor’s country or region.

Where a privacy law outside Canada applies to our activities, we will handle personal information and respond to valid requests as required by that law.

Accessing our website from another country does not, by itself, mean that every law of that country necessarily applies to Argus Immigration. Applicability depends on factors including our activities, how services are offered and whether individuals in that jurisdiction are specifically targeted or monitored.

15. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

Fulfil the purposes for which it was collected;

Respond to and follow up on inquiries;

Manage consultations and communications;

Maintain appropriate business records;

Meet legal, tax, accounting, regulatory or professional requirements;

Resolve disputes; and

Enforce agreements or protect legal rights.

Retention periods may vary according to the type of information and the reason it was collected.

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal and technical limitations.

Information stored in backup systems may remain for a limited period until it is overwritten or securely deleted in accordance with backup procedures.

16. Security Safeguards

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information under our control.

These safeguards may include:

Secure website connections;

Access controls;

Password protections;

Restricted access based on business need;

Security monitoring;

Reputable technology service providers;

Backup and recovery measures; and

Internal procedures for protecting personal information.

No internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security, but we take reasonable measures to protect personal information against loss, theft, unauthorized access, use, disclosure, copying or modification.

If a security incident involving personal information occurs, we will respond in accordance with applicable legal obligations, including notifying affected individuals and regulatory authorities where required.

17. Your Privacy Rights

Subject to applicable law, you may request:

Confirmation of whether we hold personal information about you;

Access to personal information under our control;

An explanation of how your information has been used or disclosed;

Correction of inaccurate or incomplete information;

Withdrawal of consent, where processing is based on consent;

Deletion of information where legally required or appropriate;

Information about our privacy practices; or

Review of a privacy concern or complaint.

We may need to verify your identity before responding to a request.

Certain information may be withheld where permitted or required by law, including information protected by legal privilege, information relating to another person or information that cannot be disclosed for legal or security reasons.

To submit a privacy request, contact us using the details in Section 1.

18. Complaints

Please contact us first if you have a concern about how we handle personal information. We will review the concern and make reasonable efforts to address it.

You may also have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.

19. Children’s Privacy

Our website and professional services are not directed to children for independent use.

We do not knowingly collect personal information directly from children without appropriate involvement or authorization from a parent, guardian or other authorized adult.

Immigration matters may involve information about dependent children. Such information should be provided by, or with the authorization of, a parent, guardian or other person legally entitled to provide it.

If you believe a child has submitted personal information without appropriate authorization, please contact us.

20. External Links and Embedded Services

Our website may contain links to third-party websites or embedded services.

When you follow a third-party link or interact with an embedded service, that third party may collect information under its own privacy policy. We are not responsible for the privacy practices, security or content of independently operated third-party websites.

 

We encourage visitors to review the privacy policies of third-party services before providing information.

21. Do-Not-Track Signals

Some browsers provide a “Do Not Track” setting. There is currently no universally accepted standard governing how websites should respond to these signals.

We may not respond automatically to browser Do-Not-Track signals. Visitors may manage cookies and tracking through our cookie controls, when implemented, and through browser, device and platform settings.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our website;
  • Our technology providers;
  • Our information-handling practices;
  • Our services; or
  • Applicable legal and regulatory requirements.

The date at the top of the policy indicates when it was most recently updated.

Material changes may also be communicated through a notice on our website or another appropriate method.

 
 

Since our company uses AI tools internally, add a short section such as:

Artificial Intelligence

We may use AI-assisted tools to improve internal administrative, marketing, or drafting processes. Personal information is only processed through such tools where appropriate safeguards have been implemented, and AI-generated content is reviewed by authorized personnel before use. AI does not replace professional immigration advice.

23. Contact Us

Questions, requests or complaints concerning this Privacy Policy or our handling of personal information may be directed to:

Argus Immigration Consultancy Inc.
100 Matheson Blvd E Unit 203,
Mississauga, ON L4Z 2G7,
Canada

Email: canada.argus@gmail.com

Website: www.argusimmigration.com

 

Privacy Officer

Argus Immigration Consultancy Inc.

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